Evaluation
Task, behaviour, safety, tool-use, and regression evaluations tied to real operating criteria.
07 / Governance & observability
Evaluation, policy, monitoring, audit, and incident controls for agent systems operating under real business constraints.
Discuss this systemSERVICE SCOPE
Agent governance must be implemented in the runtime, not left as a policy document. We make actions, decisions, failures, approvals, and escalations visible and enforceable.
SYSTEM COMPOSITION
Logs alone are insufficient. Teams need structured traces, evaluations, policy events, operational metrics, review workflows, and clear intervention paths.
Task, behaviour, safety, tool-use, and regression evaluations tied to real operating criteria.
Structured traces, decisions, actions, latency, cost, failures, and workflow state.
Action limits, approval rules, data boundaries, model policies, and escalation requirements.
Alerts, review queues, incident investigation, rollback, and continuous improvement.
WHERE IT FITS
Agent systems taking consequential or externally visible actions
Enterprise teams requiring auditability and operating oversight
Organizations standardizing evaluation and control across agents
DELIVERY MODEL
Set evaluation criteria, policies, thresholds, review roles, and escalation paths.
Implement traces, evaluations, policy checks, alerts, and audit records.
Review system behaviour, manage incidents, and improve controls over time.